Skip to content

Cookie Policy

COOKIE POLICY
Last updated February 25, 2024
This Cookie Policy explains how The Browns & Co. Inc. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at ("ConstructionToolsDirect.com"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, The Browns & Co. Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

 

 CONSTRUCTION TOOLS DIRECT
Name: shopify_pay_redirect
Purpose: Used in connection with checkout.
Provider:
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 59 minutes
Name: secure_customer_sig
Purpose: Used in connection with customer login.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: server_cookie
Expires in: 1 year
Name: cart_currency
Purpose: Used in connection with shopping cart.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: server_cookie
Expires in: 14 days

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

 CONSTRUCTION TOOLS DIRECT
Name: _shopify_s
Purpose: Shopify analytics.
Provider:
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutes
Name: _shopify_y
Purpose: Shopify analytics.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 11 months 30 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: _cmp_a
Purpose: Tracks the user's interactions with ads
Provider: Construction Tools Direct
Service: Google View Service Privacy Policy
Type: server_cookie
Expires in: 1 day
Name: _landing_page
Purpose: Track landing pages.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 13 days
Name: _shopify_sa_t
Purpose: Shopify analytics relating to marketing & referrals.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutes
Name: _shopify_sa_p
Purpose: Shopify analytics relating to marketing & referrals.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutes
Name: _orig_referrer
Purpose: Track landing pages.
Provider: Construction Tools Direct
Service: Shopify View Service Privacy Policy
Type: http_cookie
Expires in: 13 days

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: __kla_id
Provider: Construction Tools Direct
Type: http_cookie
Expires in: 1 year 1 month 4 days
Name: _pay_session
Provider: shop.app
Type: server_cookie
Expires in: session
Name: localization
Provider: Construction Tools Direct
Type: server_cookie
Expires in: 1 year
Name: keep_alive
Provider: Construction Tools Direct
Type: server_cookie
Expires in: 30 minutes
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at thebrownscoinc@gmail.com or by post to:
 
The Browns & Co. Inc.
106 Patric Drive
Palm Coast, FL 32164
United States
Phone: (+1)19046713111
This cookie policy was created using Termly's Cookie Consent Manager.

FAQ?

What if my item arrives damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to support@constructiontoolsdirect.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival, or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

How long will it take to receive my order?

ConstructionToolsDirect.com's primary shipping policy is all orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days. If an item is a custom order the shipping time can vary from 2-3 weeks depending on the manufacture.

How do I return an eligible item?

Request a Return

Contact our Sales Team for prior authorization as returned merchandise must have a SRO (Sales Return Order) number and clearly marked on the exterior of the shipping carton or it will not be accepted.

Contact sales at support@constructiontoolsdirect.com 

Before you contact us, you will need the following details:

Sales Order Number

Specific Item(s) you want to return (part # and quantity)

Reason for return


Once authorization is approved, you will be given an SRO number. SRO number MUST be marked on the outside of the package.

Conditions:

All returns must be pre-approved and have a Sales Return Order number (SRO#) from ConstructionToolsDiret.com clearly marked on the exterior of the package or it will be refused. SRO#’s can be obtained by emailing support@constructiontoolsdirect.com

Part returns. Subject to a minimum 25% restocking fee (could be higher if returned in poor condition). Parts must be in original, unopened packaging and part numbers must be clearly marked and grouped together. Part returns must be made within 30 days of the original delivery (customer received) date. Electrical parts like Coil’s , Regulators , ECU’s etc. are NON-returnable.

Power Equipment and Engine returns. Returns for these items must be made within 30 days of the original delivery date (customer received) date, returned in new condition (never gassed, oiled, or engine mounted), and will be subject to a restocking fee. The restocking fee is minimum 25% on these items. (Percentage could be higher depending on returned condition).

Scratch and Dent Engines are sold “As Is” and are non-returnable.

Does Construction Tools Direct provide installation?

NO. But if requested we can assist customer locate an installation provider in their area.

What if I want an item that isn't on the website, but the brand is?

Contact us via email support@constructiontoolsdirect.com with your inquiry. We will contact out manufacture and provide you with a quote and lead time for delivery.

Does Construction Tools Direct only ship in the U.S.?

No Shipping outside the USA from our online store checkout. If you would like an item shipped outside the U.S., please contact us at support@constructiontoolsdirect.com and we can discuss the options and additional cost to ship products outside the U.S.

Does ConstructionToolsDirect.com provide preventive maintenance and repair services?

NO. But if requested we can assist customer locate an authorized service provider in their area.

Clicky