Maxx Attachments Product Warranty (Updated March 2025)
At Maxx Attachments, a division of Maize Corporation ("Maxx"), we stand behind our skid steer attachments with a straightforward warranty for the original purchaser. Here’s what you need to know:
What’s Covered
We warrant that our products will be free from defects in materials and workmanship under normal use. If a defect is confirmed after inspection or review of your claim (including photos), we’ll repair or replace the affected parts at our
discretion. Here’s the coverage:
• Standard Products (e.g., Tree Shears, Tree Saws, Bunksweeps):
o Structural components: 12 months
o Moving parts (e.g., hydraulic cylinders, pivot pins, bearings): 6 months
o Hydraulic components (e.g., motors, fittings): 6 months
• Specialty/Custom Products: Contact us for specific warranty terms, as these may differ.
• Replacement Parts: Covered for the remaining original warranty period or 30 days from receipt if the original warranty has expired.
What’s Not Covered
This warranty doesn’t apply to:
• Damage from misuse, neglect, accidents, or lack of regular maintenance.
• Products stored improperly for extended periods before use (coverage at our discretion).
• Parts not made by Maxx (e.g., third-party components) beyond their manufacturer’s warranty.
• Wear items (e.g., blades, wear pads) unless defective from the start.
• Products modified or repaired without our approval.
How to Make a Claim
1. Contact Us First: Reach out within 30 days of noticing a potential defect. Use our Warranty Claim Form (available at www.maxxattachments.com/policy) and email us at sales@maxxattachments.com or call us at 1-316-722-8710.
2. Provide Details: Include the serial number, purchase date, hours used, and photos of the issue.
3. Get Approval: We’ll review your claim and authorize any repairs or returns within 10 business days of receiving all required info. Unauthorized work or returns won’t be reimbursed.
4. Resolution: If approved, we’ll repair or replace the defective part at no cost to you.
Our Commitment
• Fast Support: We’ll process claims within 10 business days of receiving complete documentation.
• Credit Flexibility: Approved warranty credits can be applied to any Maxx purchase. If unused within 12 months,
request a refund—we’ll send payment promptly.
• Goodwill Option: In special cases, we may offer goodwill credits (for future purchases only) to keep you moving.
Important Notes
• Your Remedy: Repair or replacement is our sole obligation under this warranty. We don’t cover extras like
shipping, downtime, or labor beyond pre-approved claims.
• No Other Promises: This warranty replaces all other guarantees, including implied ones like merchantability or fitness for a specific purpose, unless stated here.
• Legal Stuff: This agreement follows Kansas law. Notices must be in writing and sent to Maize Corporation, 5820 N 119th St, Maize, KS 67101.
We’re here to help you get the most out of your Maxx Attachments. Questions? Visit email support@constructiontoolsdirect.com or call 904-671-3111
